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Customer Reviews.

service

4

Carried out cars first MOT very quickly and efficiently.

02 December 2017

service

5

Problem all sorted and great communication

30 November 2017

service

4

I would have given a 5 star however I was kept waiting at my winter check recently due to ? the workshop. It wasn't a great problem but could have been.

30 November 2017

service

5

Problem solved!!

29 November 2017

sales

5

Susan our sales person kept me informed at all stages of the buying process without being intrusive ( like some garages can be)

24 November 2017

service

5

Courteous and polite

24 November 2017

sales

5

Modern and well laid out

19 November 2017

service

5

A very good place to hang out always feel well looked after nice coffee and lots of shiny new minis to lust after while you wait

17 November 2017

service

5

Work was completed within the stated time and I was kept up to date with progress.

15 November 2017

sales

4

The car hadn’t actually been cleaned when we picked it up, even though we were told it would be. This was rectified with a valet a later date, and the team at the luxury car village in newbridge were very accommodating

13 November 2017

sales

5

Excellent service again from Paul Dalgetty @ Eastern MINI

10 November 2017

service

5

My mini came back looking a brand new model having had a excellent health check and clean and shiny.

09 November 2017

service

5

It was done quickly, and i loved the text updates and wee video to let me know how it was going

07 November 2017

service

5

First service for my car and was well looked after.

06 November 2017

service

4.5

All went to plan. Only minus (and it is small) is that I had to phone to check progress to find out it was ready. Would have been perfect if you gave a status update

04 November 2017

service

4.5

Couldn't fix the issue until a new software update comes out, but easy enough to do business with.

03 November 2017

sales

5

Paul Dalgety was very professional and friendly in his dealings with us. He was very relaxed and supportive. Also, we were kept informed of progress of our car on a regular basis from purchase until delivery.

31 October 2017

service

5

proficient dealership, focused on customer needs

31 October 2017

service

5

Everything was dealt with efficiently.

31 October 2017

service

5

No hitches and worked to plan

30 October 2017

sales

1.5

Explained within the paragraph above.

30 October 2017

service

5

Made to feel valued

24 October 2017

sales

5

Sales process was easy and good service

21 October 2017

service

5

We were contacted by this Mini Centre at the time of breakdown, offered a courtesy car, advised our Mini would be looked at the next day. It was and we were advised every step of the way, as to what had happened, and when we could collect our Mini.

21 October 2017

service

3

Not able to provide Courtesy car and not able to provide transport to my home address even though only 4miles away. Had to rely on family to assist.

20 October 2017

sales

5

I am completely satisfied with the experience I had with mini as it was very smooth and the questions I asked were answered to the standard I hoped for

19 October 2017

service

5

The service was easy and efficient from my perspective and I appreciated the fact I wasn't forced to carry out the optional Air Conditioning service (although I decided to anyway).

18 October 2017

service

5

Service staff very efficient and friendly and the work carried on my Mini was to my satisfaction.

18 October 2017

service

5

A comprehensive end of warranty report on my Mini Countryman and a relaxing area to wait for my washed and vacumed car

17 October 2017

service

5

Again I like to reiterate the excellent level of communication and service from the staff.

17 October 2017

sales

4

Very satisfied. I was given a comprehensive overview of the various electronic controls and facilities.

11 October 2017

service

5

Very efficient and great service

10 October 2017

service

4

I would be given 5 stars, but there was a bit of a delay at the end. I was told the car was going through its post-service wash and would be 5 minutes. In fact it was 30 minutes before it was ready

10 October 2017

service

5

Timely efficient courteous service

09 October 2017

sales

4

Everything explained to me.

09 October 2017

service

5

Appointment made with no hassle and accommodating to times that suited me.

05 October 2017

sales

5

Staff were very accommodating, approachable and knowledgeable. Thus couldn't do enough for us.

05 October 2017

service

5

Very obliging.

02 October 2017

service

4.5

as above

02 October 2017

sales

5

Time scale given was spot on.

01 October 2017

sales

5

Euan Milne was very helpful throughout the whole experience. He was very informative about the product and kept regular contact. He was also able to answer any questions I had.

29 September 2017

service

4

Everything went as planned.

29 September 2017

service

5

As I said great service in the short time I have owned the car.

29 September 2017

sales

5

As above

24 September 2017

service

5

Great communication

21 September 2017

service

5

As above

21 September 2017

service

3.5

The work was done on time but was expensive

21 September 2017

sales

5

From my first contact with susan till i drove my new mini away she was in touch with me all the way from order till delivery

17 September 2017

sales

5

Helpful professional staff, easy to get in contact with when I needed to.

16 September 2017

service

5

It was not a straightforward problem to be resolved. The car had to be left overnight for in depth analyses

16 September 2017