OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 59 comments received in the last 90 days.
07 September 2024
Great customer service from Charlie Smith. Kept well informed and made to feel special on pick up day.
12 August 2024
On collection of my new mini I was impressed how it was displayed with large bow on it.as it was my 70th birthday present this made it extra special.
10 August 2024
staff were great
08 August 2024
Everything was very smooth from start to finish. Stephen was excellent and very knowledgeable and helpful in explaining the whole process.
01 August 2024
He kept me up to date with the fitting of parts and the delivery of it.
30 July 2024
The salesman Charlie Smith couldn't been more helpful.
24 July 2024
Jack McCulloch was excellent, pleasure to deal with...
18 July 2024
Mini Centre made the experience straightforward
16 July 2024
Your flexibility, your regular communication, responsiveness to dealing with questions was great.
15 September 2024
Great personal service and support
14 September 2024
Kept up to date with how the repairs were going. Top notch
14 September 2024
Dealt with the MOT and service efficiently
14 September 2024
Friendly staff, updates on progress of service etc.
11 September 2024
Communication good, service done below estimate price.
09 September 2024
Service plan experience has nit been all I hoped it would. Not a good service, staff seem unclear what is covered and what is not. As suck I don't trust what I am being told
07 September 2024
Was very good but complimentary wash wasn't quite as clean as new.
07 September 2024
I would have liked someone to ensure I was getting the most out of the car controls
03 September 2024
The whole experience was straightforward and went smoothly. The receptionist was friendly and professional.
03 September 2024
Labour costs are high compared to other garages
09 September 2024
wife was looking forward to receiving the car in the delivery bay with a bow on the car. Instead she took delivery at the front door with no Bow. Car still looked great though